Description:

Provide excellent service to all clients, support to our US and Israel team and boutiques, and run the operations in the US.

 

Important Characteristics:

Computer savvy, attention to details, flexibility, ability to multi-task, travel is required 3-4 times per year for art shows

 

Computer Skills:

Microsoft Office (Excel, Word, Outlook) and ability to adapt to new software or system

Tasks:

• Manage customer repairs, orders, and payments and uphold Yvel’s exceptional customer service.
• Provide sales support at art shows, private presentations, and boutique and sell as needed.
• Arrange domestics and international shipments of jewelry and resolve any customs issues. Follow up on all shipments to customers for Yvel and Megemeria and update customers accordingly.
• Quality control on all jewelry shipment to customers for Yvel or Megemeria.
• Merchandise jewelry at boutique, art shows, and private presentations.
• Manage daily boutique administrative operations and coordinate staff schedule.
• Manage inventory for Yvel and Megemeria in Boca Boutique and transfers of all jewelry in the US.
• Cover the boutique shifts as needed and provide sales service. Will be a keyholder and need to open and close as needed.
• Manage account payables and receivables. Follow up on customers on monthly payment plans. Submit monthly expense reports for Boca boutique and US operations.
• Coordinate all logistics to set up presentations in art shows such as Art Miami, SOFA, EXPO, Palm Beach Shows.
• Work with contractors with boutique/booth constructions and dismantling. Arrange any necessities for boutiques openings/closures like permits and installations.
• Coordinate travel arrangements for US team.
• Work closely with Israel corporate office.
• Answer during working hours for Megemeria’s live chat support.
• Answer phones at Boca boutique and direct inquiries and resolve issues as needed.
• Maintain boutique cleanliness and hygiene.
• Miscellaneous marketing projects/administrative tasks.
• Manage Insurance plans and all necessary license.